01Are you a roofing company?
No. Ridgeline Roofing & Exteriors — Canyon Lake is a free matching service. We do not hold a roofing licence, we do not employ crews, and we never come to your house. We pass your request to independent local contractors who do the work and who you hire directly.
02Are the contractors licensed and insured?
Contractors have to give us their state licence number and proof of liability and workers compensation cover before they can receive requests. You should still ask to see current certificates yourself before work starts — a licence can lapse between checks.
03Is this really free?
It is free to you. Contractors pay to receive homeowner requests in their area. That is the entire business model, and we would rather say so plainly than pretend otherwise.
04Can I stay in the house while it is done?
Most people do. Expect noise from early morning, dust in the attic, and a day where the driveway belongs to the crew.
05Do you handle commercial buildings?
We do. It is a different set of contractors — commercial and low-slope work is a separate trade from residential re-roofing — so answering the property question accurately matters.
06What does a new roof cost in Canyon Lake?
Most quotes here for a standard asphalt replacement come in around $11,500 to $28,500. That assumes one layer to remove and sound decking. Every quote you get should say in writing what happens if the decking is not sound.
07What happens to my information?
Your details are passed to up to three local roofing contractors so they can quote. That is the only use. You can ask us to delete them at any time, and there is a do-not-sell page for exactly that.
08It is leaking right now. What do I do?
Contain the water, photograph everything, and get the request in marked as an emergency. A tarp is the right first job. The permanent repair is a separate conversation and a separate price.
09Can I just put a new roof over the old one?
Often you legally can, and it is usually a poor idea. Overlaying hides the condition of the decking, adds weight, shortens the life of the new shingles by trapping heat, and doubles the cost of the next tear-off.
10How much deposit is normal?
Ten to thirty per cent is ordinary, and is often used to order material. A demand for full payment up front is a reason to walk away.
11What warranty should I expect?
Ask for both in writing: the material warranty from the manufacturer and the workmanship warranty from the contractor. The second one is the one that matters in year three, and it is only as good as the company behind it.
12Why three quotes and not one?
Because one price tells you nothing. Three tells you where the middle is, and the outliers are informative in both directions — the very cheapest is usually leaving something out, and the most expensive should be able to say what you are getting for it.
13Should I take the cheapest quote?
Not automatically. Put the quotes side by side on layers, not on totals — underlayment, ice-and-water, drip edge, valley treatment, ventilation, decking allowance, warranty. Cheap usually means less of those, not the same roof for less money.
14Are gutters included in a re-roof?
Normally a separate line. It is the one add-on that genuinely costs less when done at the same time.
15What should I do to prepare?
Clear the driveway, protect attic storage from falling dust, and plan for two loud days. Agree in advance where the dumpster goes and who sweeps for nails.